2017 was a year of new opportunities and milestones for VBP. Although we had a few bumps along the road, VBP continued to soar.
We always live our core value of celebrating ‘Little WOWs’ but sometimes, it’s also more fun to celebrate the ‘Big WOWs’. From 55 advice firms, we wrapped up the year with 65 firms across 12 licensees, a 45% growth in client number. And of course, along with that is an increase in our staff number. From 123, we grew to a total of 183 employees.
Client satisfaction rate is up by 38% and employee satisfaction and engagement also went up by 55%. This is a great thing for a culture-led business like VBP, as we always aim to keep everyone in the family happy and engaged, both clients and staff. Of course with all of these, revenue growth is up by 47% as well. Plus, there’s a lot more to celebrate. Watch more of the business highlights from the previous year: