Meet Mike, he is one of our employees who, for 4 years, has had perfect attendance—no lates (not even within the 10-minute grace period) and no absences and sick days. That’s just impressive, isn’t it?
Apart from addressing negative employee behavior, we focus more on recognising the best employee practices in VBP.
Rewarding employees for their performance is a given. Work performance is the easiest to assess because of the set criteria and key indicators directly linked to goals and expected outcomes. Recognising behaviors, on the other hand, is another thing and mostly overlooked by a lot companies but actually has a huge impact on productivity.
Employee recognition should not stop with meeting the required performance stats, but should also extend to acknowledging employee behaviors that consistently contribute to their overall productivity and efficiency.
It’s not just about performance, but behavior as well.
Recently, one of our staff, Mike Mirasol, received a recognition on punctuality and attendance (we call it PandA, inspired by Zappos). Mike received a 4-year PandA award.
The VBP PandA award is given to employees who achieve perfect attendance for one full calendar month— ‘perfect’ means no lates and no absences (excluding plotted leave). PandA rewards include redeemable free hours that we can use for whatever purpose, may it be to take a nap, take an extra hour over lunch, arrive an hour late or leave the office early.
Mike was recognised for getting 4 years of perfect attendance—no lates (not even within the 10-minute grace period) and no absences and sick leaves. That’s just impressive, isn’t it?
See, things like this are mostly overlooked, thinking that getting a perfect attendance for an entire month is easily achievable, not knowing that the employee has been consistently doing this since the day he started working with the company.
Recognising these little WOWs is important to us because this is one type of employee behavior that contributes to the excellent service that our company provides to our clients.
So how does recognising achievements like this benefit the company?
Well, simple–this results to happy employees. And we all know that happy employees are what we need to serve our clients better.
Appreciating your staff is perhaps one of the simplest yet most effective ways to motivate them. Recognition makes them feel important and relevant. Thus, pushes them to be their best in what they do, increasing productivity—do all tasks with accuracy, finish every task assigned and even go above and beyond of what is expected from them. Going the extra mile won’t be a pain since employees will be more pro-active and engaged with work.
So the next time a team member does great on a task, give him a pat on the back.